Returns & Exchanges
At Estella Bartlett, we want you to be delighted with your jewelry and accessories, which is why we offer a 30-day return policy for a full refund or exchange. Please ensure items are returned in their original packaging and in unworn condition to qualify.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place your jewelry or accessories in their original Estella Bartlett gift packaging and secure them in a protective mailing envelope.
Ship Your Package
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing